Sunday, January 10, 2010

Another Scam Email Directed at Artists

Here is an email I received recently. Typically I'm pretty good at identifying emails that are really Nigerian scam emails, but this one had me stumped because there IS a Rose Cole out of Santa Monica and I wasn't sure. I *hate* when I actually have to reply to one of these because then my email is open to being sold off as an "active" email. Darn. Anyway, below is the email and subsequent replies:
Date: Sun, 3 Jan 2010 02:09:45 -0800 (PST)
From: Rose Cole
Subject: INTRESTED IN YOUR ARTWORKS

Hello,
I am so excited that I came across your artworks on internet search,I am interested in purchasing the following works from you (Two Cherries,Koi on the Move 2) from you.

Let me know if the artwork is still available and how much discounts you are willing to give?I will await your advise on how to proceed.Have a wonderful day.
Regards
Rose.
[I replied with a proposed discount amount] Next email:
Dear Kathleen,
Sorry for the late reply,we have been busy with our movement to our new home.Well,i will be happy to proceed with the payment of the artwork.I will love to know prices when framed and unframed.Please advise.Regarding the shipment,i will inform our shipping agent that is moving our other home decors to get in contact with you via the shipping arrangement today.

Furthermore,do you do commission works?i will love to have a lovely work for my coming baby.Get back to me with your mailing address and your phone number so that i will be able to make an arrangement for the payment as soon as possible.I will await your quick response.
Regards,
Rose.
[Okay, bad typing And not capitalizing pronouns, but I still didn't have enough clues. I knew the Rose Cole I found online was out of Santa Monica and these emails were coming from a yahoo account in NY, but the emails referenced moving. So I wrote back one more time. I said I accept only paypal payments (which doesn't necessarily protect you, by the way - unless it is a verified account and you have delivery confirmation and even then, not always - sometimes PayPal will just keep the reversed payment no matter what) and that I do not work with any third party shippers except USPS Priority Mail. I did NOT provide my paypal email address nor did I provide my address and phone number as requested in the email. I also removed earlier references in the email to what items were even being requested to see what would happen.] Here is the final email which confirmed my suspicions:

Subject: SHIPPING ARRANGEMENT FOR MRS ROSE COLE'S ITEMS
Date: Sun, 10 Jan 2010 04:06:01 -0500
From: paramountshippers@deliveryman.com

Dear Sir/Ma,
We have been contacted my Mrs Rose Cole to help
ship some of her items with her other house decors to her new
home.Kindly let us know the sizes,weight and name of the item we will
be moving from your place.

Sir/Ma,we will like you to get back to us the location of where we
will be picking up the item as soon as you have Mrs Cole's payment
with you.We will await your quick response.
Fred Anderson for Paramount Movers.
This email originated from an AOL account out of New York. Dear Sir/Ma (Ma, really?) kind of tipped the balance of clues. The icing on the cake of clues were that my response about third party shipper was ignored, that they didn't know what items were even being requested for shipment (I had removed references to them and the scammer had nothing to refer back to which would individualize their scam), the exact same poor email formatting as Rose Cole, and finally referencing "Mrs. Rose Cole". Turns out a google search with Mrs. in the name turns up all kind of Nigerian scam emails with "Mrs. Rose [and then random last names]. Winning the lottery, death of wealthy family member, job opportunity in foreign country, etc. Unfortunately, mine was individualized enough that I couldn't blow it off in the first two rounds. Very unfortunate.

Hopefully sharing this will help other artists not fall into providing scammers any more personal information about yourself than is absolutely necessary in order to clarify whether the request to purchase your art is legitimate or not.

Update: check for more advice and a list of scammers emailing me on my scam alert page.

Labels: , ,

12 Comments:

Anonymous Anonymous said...

Thank you for sharing this e-mail about this scams! I've got exactly the same e-mail last days.It was quite smart - the story with the commisioned painting for the baby and this ex-model. Anyway I'm really happy to have found your blog.
Artist form Eastern Europe

January 10, 2010 2:00 PM  
Blogger Rose Cole said...

OMG! I’m Rose Cole from Santa Monica, and this is really scary that they are using my same name. That freaks me out! Thank you for posting this!

~Rose
www.RoseCole.com

January 11, 2010 6:44 PM  
Blogger Unknown said...

I've now gotten two of these from two different people and regarding different works of art. How do you report this? I'm glad I found your announcement since it just confirmed my suspicions. Thanks

January 13, 2010 6:06 AM  
Blogger KatieMoe said...

There is not much to do about it. Unfortunately, they catch enough people giving up their money and/or information that can then be sold that it is very worth the scammers to just keep sending these out by the millions and trying to improve their techniques to catch people. They definitely now name particular pieces of artwork on their request to artists so they have gone to your blog (if your artwork is posted there), your website, or even a community forum where your artwork might be posted.

The main clues I look for are: (1) poor email formatting and misspelled words, (2) mentioning they are moving and/or some mention of a third party shipper (which many now wait to say this until you've at least replied once and they at least have your email as an "active" email address), (3) I look up the IP number of where the email originated (can be found in the "raw" headers), (3) any mention of paying via a money order, and (4) it just seems too good to be true. It's usually not just one of these but a preponderous of them. I'll also google the name and email address and see if someone else has already written about them.

I usually don't have to reply at all because enough clues present themselves on the very first email. But they are refining their techniques and sometimes it is just hard to know. I liked my new trick - if I *do* have to reply - remove any references to what they are actually requesting in your reply and see if they can come up with it again. They send out so many emails it is unlikely they will be able to. Another scammer I got yesterday I actually asked directly with providing them no reference (saying I lost the original email, could they remind me of the name of the pieces they were interested in). Their reply clearly showed they were not able to say the name of the pieces again. Funny.

Also, even if it is a legitimate person, don't give your address, phone number, paypal account email - anything personal, until you feel confident you are dealing with a legitimate request.

January 13, 2010 7:08 AM  
Blogger KatieMoe said...

Rose,

It is indeed funny that you found my blog and my posting and you ARE the real Rose Cole from Santa Monica that I had googled and wasn't sure the email was from you or not.

I was thinking of writing to you via your website and then thought, well if it IS you, then it would be kind of weird to get an email from an artist you are trying to buy from asking if you are for real. I suppose I could have just written a continuing email asking some innocent question and see if you even knew what was going on.

But I decided to leave you alone and see if I could clarify if it was a scammer on my own, and sure enough I was able to.

I guess it can be kind of unnerving to see a spam being perpetrated all over the internet using your name...

Thanks for writing in! It was fun to see the REAL Rose Cole reply!

January 13, 2010 7:14 AM  
Anonymous Anonymous said...

I received pretty much the same introduction email. I was a bit suspicious so I googled the email address and your site was the only listing. thanks for sharing your experieces and saving me a heap of time.

April 07, 2010 4:05 PM  
Blogger Allan Kirk artist and teacher said...

Thanks for this helpful info, Kathleen. We received the same, firstly from a Kate Cole and then from a Faith Johnson. I had to smile though, because the artwork that the Ms Johnson named as the one she wanted to buy, was actually an animated gif. of holiday snapshots on our website. Perhaps that was her idea of modern art!!!!

April 23, 2010 7:35 AM  
Blogger KatieMoe said...

Allan & Lesley,

oh - that is TOO TOO funny!

I now get about 3-4 emails a *day* from artists receiving these scam emails. I know everyone is kind of being targeted but I feel artists are particularly vulnerable to falling prey to it, because we really really want to sell our art, and there are so many artists out there struggling to get by financial while doing the thing they love. So its a vulnerable demographic and the scammers know it.

At least I'm doing my little cyberspace contribution to combat them.

Yours was a particularly funny story!

Kathleen

April 23, 2010 8:06 AM  
Anonymous Tom Estlack said...

I too, received the scam email just today in fact. This is the second scam email I have gotten, in reference to my work. It always starts out the same way.

Said buyer is always delirious with excitement that they found our masterpieces online. Then they want us to cough up our mailing addresses and phone numbers so some "3rd" party can come along and steal our bag of gold.

I should get in on it too!

Apologies to the real Rose Cole.

May 08, 2010 11:46 AM  
Blogger Susan Borgas said...

Hi there Kathline. Thanks so much for this information. Through a Google search I found your blog, as parts of the scam eamil you received was in my inbox this morning. I have posted a link back to this post from my Facebook profile to help others to become more aware of what is happening. The person was going by the name of Judith Hammond. Nearly word for word on your post. I have to admit I had a little play and did respond to see what happened ;) I have an auto responder for my email so knew that "they" knew my email was an active one.

May 28, 2010 8:36 PM  
Blogger KatieMoe said...

Susan,

Thank you for your post. Feel free to forward it to me and I'll add it to my list of "shame" at http://www.kathleenmcmahon.com/info/scammer-names.html

May 28, 2010 8:45 PM  
Anonymous Anonymous said...

Hi Kathleen,
Just wanted to add my thanks to you for sharing your information on scam 'artists', although I hate calling them artists! I'm new to selling my art and I got one of these emails. When I got the reply to my reply, I realized that it must be a scam, but since I wasn't sure, I googled scam+artwork and found your page. It was very helpful. Thanks again!
Carol

May 31, 2010 3:06 PM  

Post a Comment

<< Home